We love to hear from you; tell us your dream journey, and let us create the trip of your life. Specialist journey planners and destination experts at Away&Co will fix an appointment to understand what you're looking for and to learn about what you really love to experience. This call also ensures we are a perfect match and allows us to create the best trip plan possible. We aim to exceed your expectations, drawing on our extensive destination knowledge and access to exceptional experiences.

After this initial call, give us a few days, we will provide a brief initial suggestion based on the conversation with an indication of the costs of the trip, for you to review. We will not provide too many details of the experiences or the names of the hotels the trip is based on – only types and categories of hotels will be mentioned. Don’t worry, you we only work with the absolute best, and based on our call, we'll suggest exactly what we're looking for.

If you feel the direction of the conversation and the price aligns with what you're expecting, we will request a planning deposit, the amount of which will be advised based on the destination and complexity of the trip. This planning deposit is FULLY DEDUCTIBLE from the total price of your trip. Your agreeing to pay this deposit confirms that you would like us to proceed with planning the details of the trip and put in the time and resources required to provide you with a more comprehensive proposal and quotation.

From then on, sit back and enjoy the ride. Your dedicated journey planner team will gladly work on any changes you may want to the trip. We can then ensure that our team is able to commit the time required to provide the highest level of personalisation and care to your journey. Once we have received the planning deposit, your dedicated journey planner is available to work with you on the finer details and to provide you with all the attention you need to make your trip truly amazing.

Your dedicated journey planner will then work with you on the next steps, including the booking process and deposits required to hold accommodation and experiences etc. The initial Experience Planning deposit will be adjusted with the final payment made to us, depending on the stage of the booking process.